Thursday, January 23, 2014

Software : Beats Music hits pause on new users one day after launch

Software : Beats Music hits pause on new users one day after launch


Beats Music hits pause on new users one day after launch

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Beats Music hits pause on new users one day after launch

Well, that was fast.

Just one day after launching in the US, Beats Music has shut the door on letting new users join in the streaming fun.

Bugs, crashes and glitches have been occurring for enough users that Beats has decided to do something about it.

"Most people are unaffected but our priority is to give everyone a great experience," wrote Ian Rogers, CEO of Beats Music, in a "Service Update" blog post today. "We prepared for issues like these, have a plan, and are going to hold off on letting more people in while we put this plan in action."

In practice, those who joined Beats Music January 21 can continue using the service. New users can still download the app from the App Store or Google Play Store, but they'll have to register then wait for word "inviting you back in."

The silver lining here for new folks is Beats Music will tack on an extra seven days to their free trial.

Stay ... well, just stay

According to Rogers, Beats Music took the crown of No. 1 Music App in the iTunes Store. Music lovers, it would seems, are flocking to Beats in droves.

For those who registered their username before the app launched, Rogers assured those are still reserved and that the company will reach out when the dust has settled.

The CEO's note may have come in the nick of time; commenters below his post assail the launch as "horrible." Others expressed understanding, something Rogers seems to be seeking.

"We're staying focused on bringing you the best music experience from the people who know what song comes next," his post concluded. "Stay tuned, and thanks for being excited about Beats Music."

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