Apple : Apple addresses iMessage pergatory problem, but proper fix could be a while away |
| Apple addresses iMessage pergatory problem, but proper fix could be a while away Posted:  Apple has finally piped up over a long-standing iMessage issue which has resulted in former iPhone users, who have moved to Android or Windows Phone devices, failing to receive texts sent via the service. This weekend it was revealed the firm is facing a lawsuit over the issue, which informs the sender that the message is delivered, but instead sends it into an SMS black hole from which it never returns. Recode reports that a recent sever glitch at Apple made the problem worse for some users. That has now been resolved, according to the Cupertino firm, but the problem seems to be persisting for some users. In a statement, the company pledged to launch a fix in a forthcoming software update. WorkaroundA spokesperson told Recode: "We recently fixed a server-side iMessage bug which was causing an issue for some users, and we have an additional bug fix in a future software update." The issue stems from Apple's inability to register that when a mobile phone number previously associated with an iPhone has left for pastures new. Instead of sending a regular SMS text message through cellular networks, it continues to attempt delivery through iMessage's web-based system. For users experiencing the problem, a temporary fix can be had if users deactivate iMessage and remove their phone number before switching their number to the new platform. However, this isn't of much help to those who've already left the Apple ecosystem. |
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